Privacy Policy

At Penny’s Gluten-Free Bakery, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information We Collect

When you place an order, contact us, or subscribe to our updates, we may collect:

Your name

Email address

Delivery and billing address

Telephone number

We only collect information necessary to process your orders and provide our services.

We use your personal information to:

Process and fulfil your orders

Deliver your purchases

Communicate with you about your order

Respond to enquiries

We will never sell your personal information to third parties.

Payments made through our website are securely processed by our trusted payment provider.

Penny’s Gluten-Free Bakery does not store your full credit or debit card details.

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can disable cookies in your browser settings if you prefer, although some website features may not function correctly.

We only share your information when necessary to operate our business, including with:

Payment providers

Courier and delivery services

Website hosting and technical service providers

Authorities where required by law

These providers only receive the information necessary to perform their services.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be published on this page.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Penny’s Gluten-Free Bakery
📧 Email: pennysglutenfree@gmail.com